IT Support Technician
Job Description
maintenance, troubleshooting, monitoring and support of end user client systems as well as the necessary documentation, vendor management and trouble ticket escalation.
Responsibilities
Logging incoming support requests with per intake policy. 2. Providing technical support to clients via onsite and remote systems (phone, email, etc). 3. Install software and perform routine maintenance and network administration tasks. 4. Document actions, troubleshooting steps and, equipment information. 5. Perform bench work and research as required
Qualifications
High School education. 2. Understanding of computer and network hardware, including routing/switching. 3. Experience troubleshooting basic computer/network hardware issues and Windows based systems. 4. Experience troubleshooting user issues including email, printing, network and virus-related issues. 5. Job occasionally requires traveling short distances (reimbursed) to client sites.
Additional Information
Please send resume to email address, no phone calls!Estimated Salary: $20 to $28 per hour based on qualifications.
maintenance, troubleshooting, monitoring and support of end user client systems as well as the necessary documentation, vendor management and trouble ticket escalation.
Responsibilities
Logging incoming support requests with per intake policy. 2. Providing technical support to clients via onsite and remote systems (phone, email, etc). 3. Install software and perform routine maintenance and network administration tasks. 4. Document actions, troubleshooting steps and, equipment information. 5. Perform bench work and research as required
Qualifications
High School education. 2. Understanding of computer and network hardware, including routing/switching. 3. Experience troubleshooting basic computer/network hardware issues and Windows based systems. 4. Experience troubleshooting user issues including email, printing, network and virus-related issues. 5. Job occasionally requires traveling short distances (reimbursed) to client sites.
Additional Information
Please send resume to email address, no phone calls!Estimated Salary: $20 to $28 per hour based on qualifications.
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